Right of withdrawal
Right-of-withdrawal policy and model withdrawal form for consumers under §§ 355 ff. German Civil Code (BGB).
This is a courtesy translation. The German version is legally binding.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Pascal Szorath (trading as “ZVG Melder”) Albulastrasse 50, 8048 Zurich, Switzerland Email: kontakt@zvg-melder.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below or our online withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees as a result of this reimbursement.
If you requested that the services begin during the withdrawal period, you must pay us an amount proportionate to the services provided up to the point at which you informed us of your withdrawal, compared with the full scope of the services provided for in the contract.
Early expiry of the right of withdrawal
For a contract for the supply of services or digital services, the right of withdrawal expires once we have fully performed the service and only began performance after you gave your express consent and confirmed your acknowledgement that you lose your right of withdrawal upon our complete performance of the contract.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it. You may instead use our online withdrawal form.)
To Pascal Szorath (“ZVG Melder”) Albulastrasse 50, 8048 Zurich, Switzerland Email: kontakt@zvg-melder.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the supply of the following service:
- Name of the service (e.g. Premium subscription)
- Ordered on (*) / received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.